Somniq Support

Help, troubleshooting, and contact information for Somniq.

Contact

Please include your device model, iOS version, and what you were doing when the issue occurred.

Do I need an account? No. Somniq works offline and does not require login.
Is this sleep tracking? No. Somniq tracks only your app sessions for consistency.
Where are my reflections stored? On your device only.
Can sounds play in the background? Yes, when enabled by iOS and your device settings.

No sound? Check Silent Mode, volume, and that the selected sound is available. Try restarting Sleep Mode.
Sounds stop when screen locks? Ensure Background App Refresh is enabled and Low Power Mode is off. If you use Bluetooth/CarPlay, test with it disconnected.
Notifications not showing? Go to Settings → Notifications → Somniq and allow notifications. Make sure Focus modes aren’t blocking alerts.
Routine steps not saving? Force quit and reopen. If it persists, contact support with a short screen recording.

Somniq is designed as a calming wind‑down ritual. It does not provide medical advice or diagnosis.